Month: July 2015

New Listing! Wilson Pond Camps in Maine’s Moosehead Lake region

Aerial view of the property A standard guest cottage A large guest cottage Wilson Pond Camps = luxury + rustic + simple + relaxation in the beautiful north woods of Maine.Seven individual cottages with full kitchens, living rooms, pine interiors, wood stoves and a gorgeous waterfront view on Lower Wilson Pond. Just 3 1/2 miles east of Greenville, …

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Updates at Claddagh Motel in Rockport, Maine!

New A/C units, new windows, new Bath Fitter tubs, new curtains, new privacy window shades, new bathroom vinyl, new white fencing and arbor, new flowering shrubs….this retro style property is really looking great, colorful and cheerful! Just a tenth of a mile to scenic Glen Cove. And with a strong business in place (and historical …

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The Best Customer Service: LET ME LOOK INTO THAT FOR YOU!

Has a guest ever asked you a question and you simply don’t know? The BEST (and only way in my opinion) way to handle it is to GET the answer. Imagine this conversation: GUEST: What time does the museum open today?INNKEEPER: I’m pretty sure 10amGUEST: hmmm… Pretty sure? Does this leave your guest feeling confident …

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ROOM RATES: Shift Your Marketing Focus From Price to Value…

Room pricing has always been a very interesting topic for me, as both a former innkeeper and now inn broker and consultant working with innkeepers. I’ve always discussed with my clients pricing and perceived value and this article addresses just that. If you drop your prices too low, you also chance dropping the overall perception …

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